This was disturbing as it happened several times. We also had problems with the fire alarm going off several times that weekend requiring us to evacuate the hotel each time. There were insufficient staff on the front desk at the weekend to handle check-in for a large crowd of young teams that all arrived together so the shuttle was not running to time despite being booked. It is in close proximity to the airport but the shuttle bus is in need of replacement as is much of the furnishings in the suites. We were pleased that the breakfast seems to have been improved especially in terms of service. As platinum IHG members we are treated well and often upgraded. The beds are very comfy - our main reason for staying. We have stayed here for the last three years when we fly to SLC to begin our road trips and at the end of each trip.
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